About Kindlelight
Kindlelight is family run business based in Hertfordshire and has been installing domestic and commercial windows and doors in many areas of the country for over 30 years.
Visit our brand new showroom
At our showroom, you are able to view a number of our door and window styles including composite front doors, aluminium and uPVC windows in a variety of shapes, sizes and finishes.
Manufacturing
We are one of the largest manufacturers of Sapa systems which covers the domestic retail market and a varied range of commercial windows, doors, curtain wall systems and structural glazing.
Our factory, situated next door to our showroom, manufacturers all our window and door installations including for a number of large organisations such as Which? Magazine, numerous county local authorities for schools and hospitals.
We have carried out many installations around Docklands, Tower Bridge and the old Royal Mint.
After sales service
All our uPVC installations carry a 10 year guarantee and our aluminium frames come with a 25 year guarantee. All hinges, handles, locks and other out-sourced product come with a 12 month guarantee.
Should any fault in our product due to defective materials or workmanship we will ensure that the problem will be rectified or replaced free of charge.
Order & Installation FAQs
This would depend on the product we are
manufacturing for you and the time of year you
have placed your order. Your sales representative
will give you an indication of our current lead times
while at your property. Please note that all delivery
dates are approximate, and our manufacturing lead
time is applied following your survey. For specialist
coloured products, all dates are subject to
manufacturers lead times at point of survey
When we arrange the installation date, we will be able to give you an indication of the estimated number of days it will take to complete your order. Please note that all installations are unique, and that the length of the installation can sometimes be determined by the weather conditions and travelling times.
Please prepare the area we will be working at by removing any items from your window cills, curtains/blinds etc. All of our operatives carry dust sheets to protect your flooring, although it should be noted that every caution should be taken by the customer when the works are being carried out. We would appreciate it if customers did not allow small children or pets into the area we are working in.
When your order has been completed, you will need to activate the second part of the CPA information that was sent to you after you signed your order. Please note, this needs to be carried out within 28 days of completion of your installation. When your installation has been completed, we will send you your Kindlelight Guarantee and recommendation vouchers. Our good reputation relies on word of mouth and we reward our customers with £50 for every recommendation that results in a sale. Just ensure your name is mentioned when their sales appointment is made so that we can keep our records updated.
A copy of your order will be passed to our surveying division who will contact you directly to make an appointment to carry out a full site survey.
Our production office will process your order for manufacture and place it with the necessary factory. It may be some weeks before you are contacted. This allows us to make sure we have all of your products readily available for installation. We will then contact you to arrange a mutually agreeable installation date.
Transform your home today
For a free quote, speak to one of our advisers today or book an appointment
to visit our brand new showroom to view our full range of products.